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Director, AI Systems

In a nutshell:

IDEO is in search of a Director, AI Systems, who will lead the growth of our AI and data science practice. This person will develop and manage a portfolio of work that overlaps the current state of the China market for AI design services and the capabilities of our human centered design disciplines. Longer term, this work will set the standard for how intelligent products, services, and systems are designed in Asia and beyond.

The ideal person has an entrepreneurial spirit who is excited to build and lead this new practice, is a creative leader who inspires and supports both internal and external teams, and possesses the technical knowledge and ability to build AI and data-driven products.

Why is this role exciting and important for IDEO?

Data Science is one of the newest disciplines at IDEO and we are invested in its success. In designing AI systems, we are currently in a period of rapid growth and learning, so there’s a huge opportunity for this role to make an impact on IDEO globally.

As part of the IDEO leadership team, you will grow and shape the direction of our data science and AI portfolio of work. You will be the pioneering leader that builds a world class data science team in Shanghai. You will guide project teams to ensure technical craft excellence and push the boundaries for how we practice human-centered data science in China. You will also develop, manage and execute a business development strategy that recognizes the range of AI opportunities in the market. Your skill set is critical to our work because you have the ability to both cultivate client relationships and support the development of world class designers.

Where is this job?

This role involves establishing and growing the capability at the Shanghai location. In service of global growth, we’re looking for leaders who are excited about traveling, to work with and learn from our community around the world.

Once here you will:

  • Drive conversations and cultivate partnerships with clients to understand their priorities, convey IDEO's process, and propose inspiring and valuable projects -- especially in the design of intelligent products, services, and systems.
  • Serve as a trusted advisor to our clients and project teams by providing strategic level guidance, coaching and constructive critique in service of delivering world class design.
  • Use your existing and growing network to build a world class data science team
  • Invest in the growth of our data science capabilities by supporting the learning and development of IDEO data scientists and the broader design community.
  • Share data science techniques and approaches with other designers—from the data science discipline to interaction design, software design, and beyond.
  • Represent IDEO externally through speaking engagements, writing, and other media opportunities to build the brand and tell IDEO stories.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse challenges for our clients and the organization, alongside thoughtful individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

Relevant mindset:

Our ideal colleague is:

  • Entrepreneurial -- excited and energized by growing and shaping this new discipline
  • Purpose-driven -- motivated to pursue a career based on reasons beyond just collecting a paycheck.
  • Creative -- able to serve as a passionate and inspiring champion of data science as a creative medium for design, and understands the importance of designing from a human-centered lens.
  • Unafraid to “roll up your sleeves” and build AI / machine learning algorithms.

Relevant experience and skills:

  • Demonstrated leadership skills and expertise in guiding teams to do great work.
  • Experience developing and leading client relationships, and building lasting partnerships.
  • Experience attracting great talent, and supporting the learning and development of individuals -- especially in helping data scientists develop their technical skills.
  • Hands-on experience in the fields of data science / machine learning / artificial intelligence.
  • Excellent written and verbal communication skills in both internal and external capacities, preferably in both English and Chinese.

Application requirements and instructions:

Please submit your resume and cover letter explaining why you are a good fit for this role.

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Apply now
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