We are searching for a Business Design Lead who is capable of leading project teams and clients to deliver new offers and ventures to market using a discovery-driven approach to learn, build, and test businesses as prototypes. In this role, you will get exposure to and/or be involved in all parts of the design process: proposal writing, client relationship development, user research, concept development, prototyping, and design stewardship.
In your past life, you may have been an intra- or entrepreneur, product manager, or consultant – with experience bringing a scalable new offer to market, leading interdisciplinary teams, stewarding change, and collaborating with clients. You fundamentally think that when you design a new product, service, or experience, you’re simultaneously designing the broader business strategy and roadmap for future growth.
As a Business Design Lead, you will champion the exploration of the viability of new concepts. In this capacity, you'll work with the team to understand the client context, collect and interpret relevant data, develop insights, explore and define growth opportunities, define strategy, create tangible design expressions, communicate the vision, and ultimately help our clients get new offers to market.
You will take the lead in enabling your project team to forecast and simulate the impact of new offers and business models, to better understand the size of markets and opportunities, and to help inspire and build confidence in the strategic direction of projects through data (and good old fashioned math!).
Design Leads are frequently project leaders. In other words, they are responsible for leading one client project at a time, together with a team of 2-4 IDEO designers. Project leads at IDEO have a significant amount of freedom and responsibility. Your job is to deliver great work to the client, build a trusting relationship, and foster a creative and productive environment for the team. Design Leads also contribute to the development of IDEO's business by joining new client conversations and developing existing relationships.
IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. We work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
Please tell us about a time that you applied human-centered design to solve a business problem (200 words or less).
To apply, please submit your resume and cover letter including your answer to the pop quiz question.
IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.