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Wildcard Designer

In a nutshell:

IDEO Shanghai is in search of a Wildcard Designer who will work with designers to bring a variety of concepts to life across different sectors. Our projects are about designing experiences, environments, products and strategies to bring positive impact to our clients and Chinese society.

Why is this role important for IDEO’s work?

Wildcard Designers make the biggest impact by using your diverse craft in either communication design, interaction design, product design, business design, or many other wonderful specialists, including (but most definitely not limited to) AI, blockchain, fintech, education, mobility, new retail, theater/event design & production, and organizational design to bring inspiration, expertise, and value to both the IDEO Shanghai community and our clients.  If we missed one - jump right in and let us know!

We count on you to lead and work with IDEO Shanghai project teams throughout the entire design process. Basically, if you're obsessed about a certain field, we're curious what your discipline and expertise could add to our bag of tricks and truly multidisciplinary approach.  

Once here you will:

Work with designers to bring a variety of concepts to life across different sectors. Along with working on projects at the Shanghai studio, we’ll encourage you to try out new methodologies and sources of inspiration to further push your capabilities. If you’re done growing, this isn’t the place for you. IDEOers are creative, weird, and fast-moving. Therefore, we expect you to be the same. That means being comfortable with ambiguity (like this job posting), juggling lots of responsibilities, and prioritizing accordingly.

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

IDEO has been in China for over a decade and our mission is to create new value by enabling enlightened leaders to answer the right questions and to tackle systemic challenges. These can range from working with ambitious Chinese enterprises, multinationals and enterprising entrepreneurs on challenges in the healthcare, mobility, education or food safety industries. Over the years, we have grown in the scale of our influence and impact, and we are now looking for talented individuals who share our mission and sense of purpose to join our vibrant and dynamic Shanghai location.

Some previous projects to check out:

Society of Grownups: A storefront designed to connect the MassMutual brand to young adults through focusing on their money-spending habits over great food and conversation.

Pill Pack: An IDEO startup-in-residence. We helped build a venturing strategy for its prescription home-delivery system. IDEO refined the company's brand vision, strategy, and identity across channels and used this framework to redesign PillPack’s website and private dashboard for customers.

Relevant experience:

Must Haves Skills:

  • At least 5 years of doing exceptional design
  • Strong passion for your craft and comfort level with content leadership
  • Ability to work within a self-directed culture and to navigate ambiguity
  • Demonstrated inclination in playing nicely with others (we are a team-oriented culture)
  • Interest in elevating the bar for how we solve problems
  • Exceptional communication skills
  • Ability to work within a self-directed culture and navigate ambiguity
  • You are fluent in English, and ideally proficient (even better – fluent) in Mandarin

Nice To Haves Skills:

  • In-depth knowledge and experience within another existing design discipline within IDEO (Business, Communications, Design Research, Environments, Industrial, and Interaction)
  • Experience leading and being highly accountable for design quality and project delivery
  • Experience with concepting, ideation, and implementation in your respective craft
  • Workshop planning and facilitation skills
  • Experience of iterative prototyping
  • Ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders
  • Ability to respond positively and calmly to shifting priorities, demands and timelines

Bonus Point Skills:

  • You’re looking for a place that will challenge your craft, curiosity and push for constant experimentation. You want to blur the edges of your craft in an environment where you will constantly be learning from others and doing work that will have real impact in the world.
  • You’re passionate about China - and you’re eager to start designing and/or implementing solutions in this fast moving, “always in beta” market
  • You love working in teams and across disparate groups, and you enjoy diving into design projects of every stripe. You’re the ultimate collaborator, but you’re also a self-starter.
  • You approach things systemically and are a natural at zooming out to see the big picture, then diving in to nail the important details. You get a lot of pleasure in seeing projects through.
  • You’re fun! If you’re sitting there wondering, “Where have you been all my life?” then we’re wondering the same about you.

Application requirements and instructions:

Is this you? If so, please apply with your CV, portfolio and a cover letter, to help us understand why this role is the right one for you.

Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.